CRM 1 - a fully managed retention center
What does it do?
The GambleGrip team and SaaS platform take care of Reg → Deposit activation, player retention, and reactivation: AI bots, omnichannel campaigns (SMS/email/push/WhatsApp/calls), and ready-made promotional templates.
What does it affect?
Income and LTV of the existing base
outflow and return of "sleeping" users
80 % load on your contact center
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CRM 2 is the technical "brain" of your CRM ecosystem.
What does it do?
We handle all technical aspects: connecting providers, importing databases, launching automated campaigns, managing BI reporting, and monitoring KPIs in real time.
What does it affect?
Campaigns launch in 1-2 days with no burden on your team.
24/7 transparent dashboards: calls, ROI, CPA, billing by channel
Savings on staff and providers, increased conversions through precise segmentation
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ContentOps - Outsourced Content Management for CRM Campaigns
What does it do?
We create, localize, and upload all promotional content (texts, banners, voiceovers, intents) directly into your CRM funnel. You receive personalized emails/SMS/push notifications/bots—without burdening your team.
What does it affect?
Quick campaign launches—from idea to mailing in 20 days
Increase engagement and conversions with precise localization
Saving internal resources: we eliminate creative, text, TTS, and tech integration
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AnalyticsOps - outsourcing BI analytics and LTV growth
What does it do?
We connect to your CRM, providers, and game data, consolidate everything into unified dashboards, predict churn, and provide clear recommendations on where money is being lost and how to increase retention.
What does it affect?
+ LTV and ROI: targeted insights and promotional optimization
Full transparency – metrics, alerts, and BI 24/7
Save time and team: we provide turnkey data collection, analysis, and reporting
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LoyaltyWorks - Turnkey Gamification and VIP Program
What does it do?
We develop and manage a loyalty system for you—levels, challenges, tournaments, VIP ranks, and collectible trophies. We integrate everything into your CRM: points are awarded automatically, and reminders and rewards are sent to players via email, SMS, push notifications, or bot.
What does it affect?
30–40 % involvement and time in the game
1.5–2× growth in average deposit and LTV
+25 % returns thanks to challenges and VIP offers
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RiskGuard - CRM risk management outsourcing
What does it do?
We monitor campaign failures, overspends, leaks, and SLA violations 24/7 in your GambleGrip CRM ecosystem. We'll set up limits, alerts, and BI dashboards for you.
What does it affect?
Reduce financial losses – timely alerts about overspending
Data Security – GDPR/ISO 27001/PCI DSS Under Control
99.9 % channel stability thanks to automatic KPI monitoring
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